Lightzone appears in Win 7 Task Manager Processes, but program doesn't open


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2120lightzone
Lightzone appears in Win 7 Task Manager Processes, but program doesn't open

Downloaded the new Win Beta yesterday (v4 had been installed and used successfully for several weeks). Beta installation seemed trouble-free but when I attempted to start program, it failed without any  error message (no program window appeared), Lightzone.exe process appears in Task Manager, but program doesn't appear  in Applications Window.

Suggestions, please?

BTW, I uninstalled ( via  Win Control Panel AND CCleaner) but reinstallation attempts of both 4.0 and Beta had same issue. I think I've tried all options without success . . .

System is Win7 64-bit (more info available upon request )

Great software, I miss it already (although all is well on my desktop installation of 4.0; also Win7 64-bit)

 

Thanks in advance

Barry
 

 

SFA
Something to check

Are you running multiple screens? Or, more specifically, has the machine been set up for multiple screens but you can only see one of them at the moment?

 

Often the missing application window can be found on the non-visible screen  ....

 

Alternatively the 'Last Position and size" information in the Windows registry is incorrect. I have in the past seen example whereby the Width value had somehow been set to 1 pixel (you might kjust be able to see something flickering on the very edge of the screen window) or a width set to a negative value (which assumes, for example, that a window positioned at the extreme left of a screen should display to the left and not the right.and thus becomes invisible. I can;t remeber seeing that in WIn 7 days though.

 

There could be some other explanation but I think I would start there and see what you graphics driver settings may tell you. If you happen to have updated that recently ... well, lets just say that some time back 2 consecutive updates for the driver on one of my machines caused some problems so I am always suspcious of them.

 

HTH.

 

 

Grant

 

 

2120lightzone
Thanks for the direction . . .

The problem I'm having is on a laptop w/o a second monitor configured, so that wouldn't be the problem.

As far as the registry issue, would that be something the Beta installation (which is where the problem seems to have originated) could have caused? Since the laptop is primarily my wife's system, I'm loathe to get into the registry as i understand there is some potential to wreak havoc with the system and it's outside of my experience to go there  . . . :>)

The original 4.0 installation performed well and there don't seem to be any issues with any of the other installed software. I'd assume (dangerous, I know) that the graphics drivers are OK, they haven't been updated or modified in any way (AFAIK)

Can you clarify your statement regarding "last position & size" comment regarding the registry settings? I'm not sure I understand what I would be looking for in the registry - is this something that would appear in a sub-section tied to the lightzone.exe? .Sorry for my ignorance, I've never been in the Registry so I'm not sure what info is there and how it is structured.

 

In any case, thanks for your input

regards,

barry
 

SFA
Registry settings

Hi Barry,

 

Your wife's laptop you say .... hmmm..  definitely not something to mess with then ...!

 

If you have never dived into the registry before we should probably seek other approaches before going there.

 

I have things that will use up my time for the next few hours but will come back to this later (hopefully).

 

Meanwhile if anyone else has suggestions please chime in.

 

 

Grant

 

 

SFA
What happens when ....

Barry,

 

Are you still struggling with this?

 

If so, what happens when you go into the Windows Task Manager and hightlight the running task and then click the "Switch to" button or use the task Manager Menu > Windows>Bring to Front   ?

 

If those investigations give you nothing can you identify the graphics card in the machine (if it has a dedicated card - the chances are it just runs a motherboard standard graphics display device ) and we can start to check whether that may have any 'interesting' settings that might lead to things becoming invisible.

 

I assume you have, at some point, already tried the basic "I wonder if re-booting a few times will fix it?" method ....?

 

 

Grant

 

 

phachey
Installing win 7 32bit

Hi, I tried installing on my netbook D270 acer but I keep getting java runtime environment issues and it doesn't run. Repointed to Java applet but error " Could not load JMV Library" What's up?

reinstalled latest java software but still no luck

 

Phil

Stan47
Installing Lightzone windows 4 on a windows 7 PC

I'm having exactly the same problem as your's.  The program installs but never runs (error message "cant find JVM" or something like that.)

Is there any work around discovered since your posting of 11/28/2013?

I would appreciate to be informed

Thank you

2120lightzone
just got back . . .

Thanks for the input, just returned from a few days offline, will look into your suggestions and respond ASAP!

thanks,

Barry

2120lightzone
now here's something interesting . . .

I didn't notice this before, but the following text file appeared after each installation failure (as file install4jError259507516011848543-the error number varies, but file content remains the same)

here's the text:

Exception:
java.lang.RuntimeException: java.io.IOException: write failed
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeOther(Unknown Source)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(Unknown Source)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeAction(Unknown Source)
at com.install4j.runtime.installer.helper.fileinst.FileInstallerState.setRollbackIds(Unknown Source)
at com.install4j.runtime.installer.helper.fileinst.FileInstaller.setCurrentAction(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)
Caused by: java.io.IOException: write failed
at com.install4j.runtime.installer.helper.comm.HelperCommunication.sendObject(Unknown Source)
... 18 more

System properties:

java.runtime.name=Java(TM) SE Runtime Environment
exe4j.moduleName=C:\Users\ca\Downloads\Photo\LightZone-Installer-4.0.0.exe
exe4j.semaphoreName=Local\c:_users_ca_downloads_photo_lightzone-installer-4.0.0.exe
sun.boot.library.path=c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\bin
java.vm.version=20.14-b01
java.vm.vendor=Sun Microsystems Inc.
java.vendor.url=http://java.sun.com/
exe4j.consoleCodepage=cp0
path.separator=;
java.vm.name=Java HotSpot(TM) Client VM
file.encoding.pkg=sun.io
user.country=US
sun.os.patch.level=Service Pack 1
install4j.exeDir=C:\Users\ca\Downloads\Photo\
java.vm.specification.name=Java Virtual Machine Specification
user.dir=C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836
java.runtime.version=1.6.0_41-b02
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs=c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\endorsed
os.arch=x86
java.io.tmpdir=C:\Users\ca\AppData\Local\Temp\
line.separator=

java.vm.specification.vendor=Sun Microsystems Inc.
user.variant=
exe4j.tempDir=C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836
os.name=Windows 7
sun.java2d.noddraw=true
sun.jnu.encoding=Cp1252
java.library.path=C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Common Files\Microsoft Shared\Windows Live;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\bin
java.specification.name=Java Platform API Specification
java.class.version=50.0
sun.management.compiler=HotSpot Client Compiler
exe4j.isInstall4j=true
os.version=6.1
user.home=C:\Users\ca
user.timezone=America/New_York
java.awt.printerjob=sun.awt.windows.WPrinterJob
file.encoding=Cp1252
java.specification.version=1.6
java.class.path=C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836\i4jruntime.jar;C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836\user.jar;C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836\platform.zip;;C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836\jre\lib\deploy.jar;C:\Users\ca\AppData\Local\Temp\e4j4836.tmp_dir1385432836\jre\lib\plugin.jar
user.name=ca
java.vm.specification.version=1.0
sun.java.command=C:\Users\ca\Downloads\Photo\LightZone-Installer-4.0.0.exe
java.home=c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre
sun.arch.data.model=32
exe4j.launchName=C:\Users\ca\Downloads\Photo\LightZone-Installer-4.0.0.exe
user.language=en
java.specification.vendor=Sun Microsystems Inc.
awt.toolkit=sun.awt.windows.WToolkit
java.vm.info=mixed mode
exe4j.unextractedPosition=18389034
java.version=1.6.0_41
java.ext.dirs=c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\ext;C:\Windows\Sun\Java\lib\ext
sun.boot.class.path=c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\resources.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\rt.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\sunrsasign.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\jsse.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\jce.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\charsets.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\lib\modules\jdk.boot.jar;c:\users\ca\appdata\local\temp\e4j4836.tmp_dir1385432836\jre\classes
install4j.appDir=C:\Users\ca\AppData\Local\Temp\
java.vendor=Sun Microsystems Inc.
file.separator=\
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
sun.io.unicode.encoding=UnicodeLittle
sun.cpu.endian=little
install4j.systemLanguage=en
sun.desktop=windows
sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

it's all Greek to me(except the connection to Java),but perhaps to you? . . .
BTW, here's a link to the specs of the system having the problem: http://support.gateway.com/s/notebook/2009/gateway/nv/nv79/nv79sp2.Shtml 

The computer has the i5-340m processor and Intel integrated graphics - system ran Lightzone 4.0 for a few months w/o a hitch, problem only appeared after I attempted 'upgrade' to the current beta. Quite likely makes no difference, I'm using the software to process Nikon D3100 .nef files

Any ideas much appreciated . . .

regards,
barry

grixzone
Could not load JMV Library in win 8.1

Same problem in win 8.1. It works perfect one or two times, then the message "Could not load JMV Library" appear and stop starting.

Anyone knows what could it be ?

Thanks

Guillermo